Cancellation of Your Voucher Order
Therefore, we grant you a 14-day right of cancellation for our PDF vouchers, provided the voucher code has not yet been redeemed. Upon receipt of your cancellation, the voucher code will be permanently deactivated in our system, and we will promptly refund the purchase price.
Cancellation Policy
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.
Special Note on the Expiration of the Right of Cancellation:
Your right of cancellation expires prematurely as soon as the voucher code has been redeemed or partially used in our system. A cancellation is excluded from this point onward.
To exercise your right of cancellation, the easiest way is to use our quick online cancellation form below.
Effects of Cancellation:
If you cancel this contract and the voucher code has not yet been redeemed, we will deactivate the voucher immediately and refund the purchase price to you without delay.
Online Cancellation Form
Please fill out the following three fields to cancel your contract. We will review your request immediately and contact you via email.